Frequently Asked Questions

Q: Who should use the AccuPOS Retail point of sale system?

A: The users who obtain the most value from AccuPOS Retail Retail are retailers in general. The product is ideal for retailers who:

Already use QuickBooks, BusinessWorks or Peachtree, and do not want to have to learn a new and complicated point of sale product.
Require the ability to transfer detail sales information into either QuickBooks, BusinessWorks or Peachtree. For this user, summarized sales details may not be good enough.
Require a point of sale software product which works with common barcode scanners and touch screen monitors.
Require a quick, accurate point of sale program with little training overhead \
Require the ability to add and track customer details at point of sale
Require the ability to charge customer accounts, and have detailed invoices automatically created for the next billing cycle

Q: What makes AccuPOS Retail different from other point of sale software programs?

A: In a word: compatibility. AccuPOS Retail is the only point of sale software program available that can report line item detail to all versions of QuickBooks, BusinessWorks and Peachtree. With the program, there is no need to learn a complex new program, nor change your current inventory, accounting and purchasing processes.

With AccuPOS Retail, your point of sale details are seamlessly integrated with your accounting program of choice.

Q: How does AccuPOS Retail differ from my current financial accounting software?

A: With AccuPOS Retail, your financial accounting software becomes the foundation for your point of sale needs. Our clients have shown us that all they really want to accomplish in a point of sale program is to process sales, collect customer details, maintain accurate inventory control and use their current accounting product.

AccuPOS Retail was developed to do this while functioning seamlessly in a fast-paced retail environment. All transaction data is automatically linked to your accounting software, so there is no need to learn a new system.

Q: Do I have to use QuickBooks Merchant Services or QuickBooks Point Of Sale Merchant Services for credit card processing?

A: No. The option of choosing a merchant account provider is up to you.

Q: Currently, I am using another point of sale program, but would like to use AccuPOS Retail. How do I transfer my details?

A: If you can export inventory and customer details from your current point of sale product, you should be able to import it directly to your accounting program. AccuPOS Retail uses this data directly from your point of sale program.

Q: What accounting software versions does AccuPOS Retail work with?

A: Sales details from AccuPOS Retail can be transferred into QuickBooks 6.0 and higher using IIF (file transfer) interface, and QuickBooks 2002 and up via XML and IIF. Also, this version works with BusinessWorks V12 and V3.03 and up.

Q: How does AccuPOS Retail point of sale handle inventory?

A: AccuPOS Retail was developed to reduce redundant features you may already use in your current accounting software program. With this program, your inventory control will be performed in the same program in which you cut vendor checks and process purchase orders. AccuPOS Retail links to your accounting software, and updates it as to what was sold, for what price, to whom (if customer tracking is enabled), and will then adjust inventory accordingly, update your sales accounts and post tendering totals to your un-deposited funds section.

With AccuPOS Retail point of sale, there is no need for additional modules to interface with your system.

Q: Do I need my accounting software to run on the same computer as AccuPOS Retail?

A: Not necessarily. If, however, you use QuickBooks 2002 and use an XML interface, you must use it on the same computer as QuickBooks. The QuickBooks 2002 program does not need to be running in order for AccuPOS Retail to work correctly, however.

Q: Can I use AccuPOS Retail at my store, while I run my accounting software from another location, like my home?

A: Yes. AccuPOS Retail will allow you to transfer your sales information anywhere you like.

Q: What is the maximum number of stations AccuPOS Retail point of sale software can run on?

A: There is no maximum.

Q: Will AccuPOS Retail work with my current point of sale system components?

A: Yes. But, if you are updating your current system, please inquire with us, as some new products from certain vendors may have known conflicts.

Q: Can I process credit cards with AccuPOS Retail?

A: Yes.

Q: How do I process credit card transactions with AccuPOS Retail?

A: All major credit cards can be processed using AccuPOS Retail using your current bank. There is no need to change your merchant account provider in order to use it.

Q: Will I need a cash register for AccuPOS Retail?

A: No. AccuPOS Retail transforms your computer into an efficient point of sale machine which not only collects your sales information, but also updates your accounting program of choice.

Q: Will my accountant need a copy of AccuPOS Retail?

A: No. With AccuPOS Retail, all details are transferred to your accounting software package automatically. All your accountant needs is your company's accounting software file.

Q: How can I find out more about AccuPOS Retail point of sale?

A: Call us at the number above at anytime between 9am-5pm (PST) from Monday to Friday. Our point of sale representatives will be glad to help you and answer any questions you may have. Also, consider requesting a demo of our software here, or filling out our information request form here.

Q: How do I get product support?

A: Our technical staff is available weekdays between 9am and 5pm PST at To call this number, you will need a support agreement, which will be purchased with your initial license, or may be added on at anytime. Outside of normal business hours, additional fees may be assessed.

Q: I'm expanding my store to a new location? Do I have to purchase another copy of AccuPOS Retail?

A: The AccuPOS Retail licensing agreement is granted per location. With a license, you may add as many point of sale stations as necessary at your location, for only $350 each. If you add a new location, however, you must purchase a new license.

Q: Is it possible to edit the transaction number in AccuPOS Retail to correlate with the sequence in my current accounting program?

A: Yes. AccuPOS Retail lets you start your number sequence where you would like it started.

Q: Is your AccuPOS Retail Inventory product necessary for the Point Of Sale?

A: Not necessarily. AccuPOS Retail Inventory was created to assist QuickBooks users with physical inventory counts. With AccuPOS Retail, inventory counts can be collected using only a portable scanner, and then updated immediately to QuickBooks. The amount of time saved is incredible!

Q: What point of sale products do I need to run AccuPOS Retail software?

A: If you do not currently have point of sale hardware, we can provide it at very competitive prices. Consider requesting a system quote here.

Q: How easy to use is AccuPOS Retail software? Is installation a difficult process?

A: AccuPOS Retail was developed specifically to be easy to use, and easier to install. Because it was created specifically to integrate to your current accounting software, there is nothing new to learn. The program is easy to train on, since it mirrors the operation of a conventional cash register. With AccuPOS Retail, you merely need to scan your item, total, tender, and you're ready to go. It's as easy as 1-2-3!

Q: Will my software ever go out of date?

A: If you maintain an update/support contract, your software will always be ahead of the curve.

Q: Can I track customer transactions?

A: Yes. Your customer details can be imported directly from QuickBooks or BusinessWorks, or added in real time at point of sale. If your transaction is cash, it is posted to QuickBooks or BusinessWorks as a detailed cash sale. If it is on account, a detailed invoice will be posted. With this function, all sale reports are immediately available in your QuickBooks or BusinessWorks.

Q: Can I set a reminder to reorder items?

A: AccuPOS Retail adjusts the quantity on hand directly to your accounting software. Re-order points may be set in your accounting software, and when the quantity falls below that point, your accounting software will remind you to re-order.

Q: Does AccuPOS Retail have security functions?

A: Yes. With AccuPOS Retail point of sale, you may set up user groups with specially assigned security levels. As an example, you may ensure that your clerk can only process sales, while your assistant manager can process sales, returns, voids and price changes and clear the till. On the other hand, your manager can be allowed to do all of the above, plus the ability to import details to QuickBooks.

Did we not answer your question here? Please contact us here for further information. Or, consider requesting a demo of the software.