Frequently Asked Questions
Q: Who should use the AccuPOS Point Of Sale system?
A: The users who obtain the most value from AccuPOS Point Of Sale are restaurants and retailers that:
- Already use QuickBooks, Sage, BusinessWorks or Peachtree,
and do not want to have to learn a new and complicated point of sale
product.
- Require the ability to transfer
detail sales information into either QuickBooks, Sage, BusinessWorks or Peachtree.
For this user, summarized sales details may not be good enough.
- Require a point of sale software product which works
with common barcode scanners and touch screen monitors.
- Require a quick, accurate point of sale program with
little training overhead
- Require the ability to add and track customer details
at point of sale
- Require the ability to charge customer accounts,
and have detailed invoices automatically created for the next billing
cycle
Q: What makes AccuPOS Point Of Sale different from other point
of sale software programs?
A: In a word: compatibility. AccuPOS Point Of Sale is the only
point of sale software program available that can report line item detail
to all versions of QuickBooks, Peachtree, Simply Accounting, MAS 90, MAS 200, and Line 50. . With
the program, there is no need to learn a complex new program, nor change
your current inventory, accounting and purchasing processes.
With AccuPOS Point Of Sale, your point of sale details are seamlessly
integrated with your accounting program of choice.
Q: How does AccuPOS Point Of Sale differ from my current financial
accounting software?
A: With AccuPOS Point Of Sale, your financial accounting software
becomes the foundation for your point of sale needs. Our clients have
shown us that all they really want to accomplish in a point of sale program
is to process sales, collect customer details, maintain accurate inventory
control and use their current accounting product.
AccuPOS Point Of Sale was developed to do this while functioning seamlessly
in a fast-paced retail environment. All transaction data is automatically
linked to your accounting software, so there is no need to learn a new
system.
Q: Do I have to use QuickBooks Merchant Services or
QuickBooks Point Of Sale Merchant Services for credit card processing?
A: No. The option of choosing a merchant account provider
is up to you.
Q: Currently, I am using another point of sale program,
but would like to use AccuPOS Point Of Sale. How do I transfer my details?
A: If you can export inventory and customer details
from your current point of sale product, you should be able to import
it directly to your accounting program. AccuPOS Point Of Sale uses this data
directly from your point of sale program.
Q: How does AccuPOS Point Of Sale point of sale handle inventory?
A: AccuPOS Point Of Sale was developed to reduce redundant features
you may already use in your current accounting software program. With
this program, your inventory control will be performed in the same program
in which you cut vendor checks and process purchase orders. AccuPOS Point Of Sale links
to your accounting software, and updates it as to what was sold, for what
price, to whom (if customer tracking is enabled), and will then adjust
inventory accordingly, update your sales accounts and post tendering totals
to your un-deposited funds section.
With AccuPOS Point Of Sale point of sale, there is no need
for additional modules to interface with your system.
Q: Do I need my accounting software to run on the same
computer as AccuPOS Point Of Sale?
A: Not necessarily. If, however, you use QuickBooks
2002 and use an XML interface, you must use it on the same computer as
QuickBooks. The QuickBooks 2002 program does not need to be running in
order for AccuPOS Point Of Sale to work correctly, however.
Q: Can I use AccuPOS Point Of Sale at my store, while I run my accounting
software from another location, like my home?
A: Yes. AccuPOS Point Of Sale will allow you to transfer your
sales information anywhere you like.
Q: What is the maximum number of stations AccuPOS Point Of Sale
point of sale software can run on?
A: There is no maximum.
Q: Will AccuPOS Point Of Sale work with my current point of
sale system components?
A: Yes. But, if you are updating your current system,
please inquire with us, as some new products from certain vendors may
have known conflicts.
Q: Can I process credit cards with AccuPOS Point Of Sale?
A: Yes.
Q: How do I process credit card transactions with AccuPOS Point Of Sale?
A: All major credit cards can be processed using AccuPOS Point Of Sale using your current
bank. There is no need to change your merchant account provider in order
to use it.
Q: Will I need a cash register for AccuPOS Point Of Sale?
A: No. AccuPOS Point Of Sale transforms your computer into an efficient
point of sale machine which not only collects your sales information,
but also updates your accounting program of choice.
Q: Will my accountant need a copy of AccuPOS Point Of Sale?
A: No. With AccuPOS Point Of Sale, all details are transferred to
your accounting software package automatically. All your accountant needs
is your company's accounting software file.
Q: How can I find out more about AccuPOS Point Of Sale point
of sale?
A: Call us at the number above at anytime between 9am-5pm
(PST) from Monday to Friday. Our point of sale representatives will be
glad to help you and answer any questions you may have. Also, consider
requesting a demo of our software here, or filling out our information
request form here.
Q: How do I get product support?
A: Our technical staff is available weekdays between
9am and 5pm PST at To
call this number, you will need a support agreement, which will be purchased
with your initial license, or may be added on at anytime. Outside of normal
business hours, additional fees may be assessed.
Q: I'm expanding my store to a new location? Do I have
to purchase another copy of AccuPOS Point Of Sale?
A: The AccuPOS Point Of Sale licensing agreement is granted
per location. With a license, you may add as many point of sale stations
as necessary at your location, for only $350 each. If you add a new location,
however, you must purchase a new license.
Q: Is it possible to edit the transaction number in
AccuPOS Point Of Sale to correlate with the sequence in my current accounting program?
A: Yes. AccuPOS Point Of Sale lets you start your number sequence
where you would like it started.
Q: Is your AccuPOS Point Of Sale Inventory product necessary for
the Point Of Sale?
A: Not necessarily. AccuPOS Point Of Sale Inventory was created
to assist QuickBooks users with physical inventory counts. With AccuPOS Point Of Sale,
inventory counts can be collected using only a portable scanner, and then
updated immediately to QuickBooks. The amount of time saved is incredible!
Q: What point of sale products do I need to run AccuPOS Point Of Sale
software?
A: If you do not currently have point of sale hardware,
we can provide it at very competitive prices. Consider requesting a system
quote here.
Q: How easy to use is AccuPOS Point Of Sale software? Is installation
a difficult process?
A: AccuPOS Point Of Sale was developed specifically to be easy to
use, and easier to install. Because it was created specifically to integrate
to your current accounting software, there is nothing new to learn. The
program is easy to train on, since it mirrors the operation of a conventional
cash register. With AccuPOS Point Of Sale, you merely need to scan your item, total,
tender, and you're ready to go. It's as easy as 1-2-3!
Q: Will my software ever go out of date?
A: If you maintain an update/support contract, your
software will always be ahead of the curve.
Q: Can I track customer transactions?
A: Yes. Your customer details can be imported directly
from QuickBooks or BusinessWorks, or added in real time at point of sale.
If your transaction is cash, it is posted to QuickBooks or BusinessWorks
as a detailed cash sale. If it is on account, a detailed invoice will
be posted. With this function, all sale reports are immediately available
in your QuickBooks or BusinessWorks.
Q: Can I set a reminder to reorder items?
A: AccuPOS Point Of Sale adjusts the quantity on hand directly
to your accounting software. Re-order points may be set in your accounting
software, and when the quantity falls below that point, your accounting
software will remind you to re-order.
Q: Does AccuPOS Point Of Sale have security functions?
A: Yes. With AccuPOS Point Of Sale point of sale, you may set
up user groups with specially assigned security levels. As an example,
you may ensure that your clerk can only process sales, while your assistant
manager can process sales, returns, voids and price changes and clear
the till. On the other hand, your manager can be allowed to do all of
the above, plus the ability to import details to QuickBooks.
Did we not answer your question here? Please contact
us here for further information. Or, consider
requesting a demo of the software.
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